Customer Service Specialist Job at LHH, Phoenix, AZ

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  • LHH
  • Phoenix, AZ

Job Description

Job Description

Job Description

Key Responsibilities:

  • Respond to customer inquiries via phone and email in a timely and professional manner
  • Handle and resolve customer complaints with patience and efficiency
  • Meet or exceed performance metrics including customer satisfaction and response time

Qualifications:

  • Proven customer service experience (3+ years preferred)
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficient in computer systems, CRM platforms, and Microsoft Office
  • Ability to multitask and remain calm under pressure
  • Positive attitude, team-oriented mindset, and a willingness to learn

Pay Details: $18.00 to $20.00 per hour

Search managed by: Megan Clark

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to uat.lhh.com/us/en/candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Hourly pay, Temporary work, Work at office, Local area,

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